Mayorga Management ​
 

At Mayorga Management LLC ("Mayorga Management," "we," "our," "us"), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request our property management services, interact with us via SMS, email, or other platforms, and use any of our products or services. By using our website or services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following categories of personal information:

• Identifiers: Name, address, phone number, email, and account login credentials.

• Service Information: Property address, rental history, lease details, tenant and owner information.

• Payment Information: Billing address, payment method (processed securely via third-party providers).

• Technical Information: IP address, browser type, device identifiers, geolocation, pages visited (via cookies and analytics tools).

• Communications: SMS/text message opt-ins, consent records, and correspondence with our team.

• Marketing Preferences: Subscription choices for newsletters or promotions.

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2. How We Use Your Information

We use your personal data to:

• Manage and administer rental properties.

• Process rental payments and invoices.

• Coordinate and communicate about maintenance and repairs.

• Send reminders, updates, and important communications.

• Communicate promotions and offers (with your consent).

• Improve our website, services, and customer experience.

• Comply with legal obligations and protect against fraud or misuse.

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3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share data only with:

• Service Providers: Payment processors, hosting providers, marketing and communication platforms, and maintenance contractors.

• Legal Authorities: When required by law, regulation, subpoena, or legal process.

• Business Transfers: In case of merger, acquisition, or sale of assets.

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4. SMS/Text Messaging Compliance

By providing your phone number, you consent to receive SMS/MMS messages from us regarding appointments, maintenance, promotions, and service updates. Message and data rates may apply. Frequency of messages may vary. You may opt out at any time by replying STOP or contacting us directly. We comply with TCPA, CTIA, and FCC regulations regarding SMS communications.

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5. Data Security

We implement industry-standard measures to protect your information, including encryption, restricted access, and secure servers. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

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6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill service agreements.

• Meet legal, tax, or accounting requirements.

• Resolve disputes and enforce agreements.

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7. Your Rights

Depending on your state of residence (including Virginia and, if applicable, California CCPA rights), you may:

• Request access to the personal data we hold about you.

• Request corrections or deletion of your data.

• Opt out of marketing communications.

• Withdraw consent to SMS/email promotions.

To exercise your rights, contact us at: mayorgamanagement@gmail.com or +1 757 559 6223.

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8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If such data is inadvertently collected, we will delete it promptly.

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9. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar tools to improve user experience and analyze performance. You can disable cookies in your browser, but some features of the site may not function properly.

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10. Limitation of Liability

Mayorga Management is not responsible for damages or losses resulting from unauthorized access, technical failures, or user negligence in protecting their credentials. By using our services, you agree to hold us harmless against claims arising from third-party misuse or non-compliance beyond our control.

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11. Changes to this Privacy Policy

We may update this Privacy Policy at any time. Revisions will be posted on our website with a new "Last Updated" date. Continued use of our services constitutes acceptance of any changes.

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Terms and Conditions

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It is important to include clear Terms and Conditions regarding SMS text messaging. The following outlines the terms applicable to SMS/MMS communications from Mayorga Management LLC ("Mayorga Management," "we," "our," or "us").

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SMS/MMS Consent and Terms

By providing your mobile phone number to Mayorga Management, you consent to receive periodic SMS or MMS messages from us. These messages may include service updates, appointment reminders, promotional offers, and other communications related to our property management services.

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Providing Your Telephone Number and Notification Obligations

You affirm that the mobile number you have provided to us is accurate and current. You represent that you are the authorized subscriber or owner of any telephone number you provide.
If your contact information changes, including your mobile phone number, you agree to notify us immediately by emailing mayorgamanagement@gmail.com before the change becomes effective.

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Consent to Receive Automated Communications

By voluntarily providing your telephone number(s), you explicitly consent to receive recurring automated and non-automated text messages from Mayorga Management regarding our services, maintenance, payments, and customer relationship updates.

You acknowledge that consent to receive these messages is not a condition of purchase. Standard message and data rates may apply, depending on your wireless carrier and plan.

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Opt-Out Instructions

You may unsubscribe from our SMS/MMS communications at any time by replying with one of the following words: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message received from us.

You may also email mayorgamanagement@gmail.com to request removal from our messaging list. After opting out, you will receive a final confirmation message to verify your request. No further messages will be sent unless you re-subscribe.

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Assistance/Help

For help or additional information, text HELP to the number from which you receive messages or email mayorgamanagement@gmail.com.
Our support team will respond to assist with your inquiry.

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Carrier Participation

Participating carriers in the United States include, but are not limited to: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOp, Cellcom, C Spire Wireless, Cricket, and Virgin Mobile.

Not all carriers may support our SMS/MMS services. T-Mobile is not liable for delayed or undelivered messages.

Data Collection and Use In connection with our SMS service, we may collect the following information:

• Your mobile phone number

• Wireless carrier name

• Date, time, and content of messages

• Other information you provide to us during communication

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This information is used to deliver the messages you have requested, manage your properties, and enhance customer experience.

Your information will be handled in accordance with our Privacy Policy.
 

Data Collection and Use

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In connection with our SMS service, we may collect the following information:

• Your mobile phone number

• Wireless carrier name

• Date, time, and content of messages

• Other information you provide to us during communication

This information is used to deliver the messages you have requested, manage appointments, and enhance customer experience.
Your information will be handled in accordance with our Privacy Policy, available at Mayorga management | Alquiler & Renta

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Service Modifications and Termination

By subscribing or using this service, you acknowledge that Mayorga Management reserves the right to modify, suspend, or terminate the SMS/MMS service, in whole or in part, at any time and without prior notice.
We may also update these Terms periodically, and your continued use constitutes acceptance of the revised version.

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Indemnification

You agree to indemnify and hold Mayorga Management LLC, its affiliates, employees, and representatives harmless from any claims, liabilities, losses, or expenses (including reasonable attorneys' fees) arising out of:

• Your voluntary provision of a telephone number not owned by you

• Failure to notify us of changes to your telephone number

• Any alleged violation of the Telephone Consumer Protection Act (TCPA) or equivalent state laws

You further agree to defend Mayorga Management against such claims and fully cooperate in any legal proceedings.

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Participation Requirements

By participating in this Service, you affirm that:

• You are at least eighteen (18) years of age

• You own or control a wireless device capable of two-way messaging

• You are a customer of a participating wireless carrier

• You have an active text messaging plan

Service availability, delivery of messages, and functionality may vary by carrier and device.

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Miscellaneous

You represent that you have the legal right, authority, and capacity to agree to these Terms and to perform your obligations hereunder.

If any provision of these Terms is found to be invalid or unenforceable, that portion shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

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For questions, concerns, or assistance regarding our SMS/MMS communications, please contact:

• Email: mayorgamanagement@gmail.com

• Phone: +1 757 559 6223

• Address / Main Office: 6100 E Virginia Beach Blvd, Norfolk, VA 23502, USA

Hours: Monday - Friday 8:00 AM - 5:00 PM

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Fee Notice: While Mayorga Management does not charge for text messages you receive, your mobile carrier's standard text and data rates may apply. Please contact your wireless provider for details regarding your messaging plan and applicable fees.

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© 2025 Mayorga Management. All Rights Reserved.
Your Home, Our Priority. – Professional property management solutions for homes and businesses in Virginia.

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